1. Cancellation and Refund Eligibility

• Customers can cancel service requests up to 24 hours before the scheduled appointment to be eligible for a full refund.
• If the cancellation is made after the technician has been dispatched, no refund will be provided.
• In case of service delays or unavailability of technicians, customers may request a reschedule or a full refund.

2. Refund Process

• Refund requests must be submitted via email at contact@sahilservice.com with booking details.
• Approved refund will be credited within 7 working days through the original payment method.
• Sahilservice is not responsible for delays caused by third-party payment processors or banks.

3. Non-Refundable Services

• Services that have already been availed or completed are non-refundable.
• Any service where parts or accessories have been installed or replaced is non-refundable.
• Promotional or discounted services are not eligible for refunds.

4. Partial Refunds

In cases where only part of the service has been completed due to unforeseen circumstances, a partial refund may be considered at the discretion of Sahilservice.

5. Contact Us

For refund-related inquiries, please contact us at:

• Phone: 8373950786
• Email: contact@sahilservice.com
• Address: Ground Floor Shop, 67-B, 1st 60 Foota Road, Block E-3, Molarband Extension, Badarpur, New Delhi 110044